Here are some frequently asked questions by our suppliers:

What is CitizenPlane?

Upload Flights using sFTP (deprecated)

Mirroring & instant cache file upload

How to make a Schedule Change

How to change the luggage allowance via CSV

How To Create A Flight

Payment

Legal Information for Invoicing

How do I change my password on the CitizenPlane platform?

Pending Flights

Compensation Rules

T&C - CitizenPlane

T&C - Flight Cancellations

T&C - Schedule Changes

T&C - Denied Boarding

T&C - Passenger Taxes